STATE PENSION

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Stanley
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Re: STATE PENSION

Post by Stanley »

I recognise all that Ian. It was the personal relationship that made all the difference and both the bank and the customer thrived. You don't get that with a remote centre or a computer that knows nothing about you and can't make judgements. That's why the call centres etc. have to have scripts to parrot from and stick to them rigidly or get sacked.
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Re: STATE PENSION

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Clock is ticking on my claim for underpaid pension. We are past the seven days and approaching the ten day window for a reply from the DWP. 18th August was the trigger date this time, second go at them. Stuff to do next week then camping so they will get get off the hook for an extra week. No worries it just means they will owe me even more the longer they leave it before a resolution. Ten days is up tomorrow and Monday is a bank holiday so they already have a bit of a get out of jail free card there. When I come back from camping I'll have em if they are attempting to ignore me. :extrawink: :furious3:
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Re: STATE PENSION

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All part of the general breakdown in provision of public services. What a legacy after ten years of Tory control!
Go for them Ian.
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Re: STATE PENSION

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No communication, now there's a surprise! :sad:
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Re: STATE PENSION

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I was having a conversation with a friend yesterday (Another old wagon driver. My God, how we can bore his neighbour with old war stories!) and he was saying that we pensioners are in the best situation at the moment, no worries about job security and an assured, if low, income. I agreed with him but warned him against being too sanguine about future prospects. If things get half as bad as I suspect they will, all bets may be off.
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Big Kev
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Re: STATE PENSION

Post by Big Kev »

My 'frozen' Railways Pension starts paying out early next year, not a life changing amount but it'll pay for some holidays :-)
Another 5 years before the other 2 'private' pensions kick in and another 7 years for a state pension. I can remember saying 'why do I need to pay into a pension? I'm not old yet' :laugh5:
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Re: STATE PENSION

Post by Stanley »

The little 'private' pensions are a useful top up Kev. I only have one small one but it makes a big difference to my quality of life. Definitely a good move paying in when I could. (Especially as it increases 3% per annum. :biggrin2: )
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Re: STATE PENSION

Post by PanBiker »

The appeal against the decision of the Judicial Court into the claim of discrimination against 50's women has failed. Just announced this morning. The women are now planning a Supreme court appeal.

I have not had any contact or correspondence yet for my claim of underpayment of pension. This despite two different operatives claiming to have escalated my case and marking it high priority. I will be ringing the DWP for the third time today. I will try not to shout at the unfortunate that takes my call. :furious3:
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Re: STATE PENSION

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I rang and was put through quite quickly this time after the required button choices. I got Maria this time who was working from the office rather than from home. She could see my two previous contacts which have not been actioned and agreed that it is not good enough. She has upped the anti and promised a written response within 5 days. My case is now marked as super urgent or some other category that will apparently kick arse!

To be on the safe side she said that if I didn't receive a reply in the next 5 working days I should ring back on the same number but press the buttons for the "change of circumstance team". She said that I was being paid on the New State Pension rate and the only reason that it should be reduced is that if I didn't have enough credits (35) or if I had contracted out at any time. I said I did contract out but still had 42 qualifying credits. More than Sally who will get the full rate so the contracting out clause should not impact my payment.

Five working days and counting, I make that Tuesday or Wednesday next week if I am kind.
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Re: STATE PENSION

Post by Stanley »

The state of our normal processes like yours is a disgrace Ian and is not getting the attention it deserves because of Covid distraction. Best of luck!
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